Frequently Asked Questions

1. May I bring a guest to Alteryx President’s Club 2017?
Yes!  You are welcome to bring one adult guest (21 years and older) to Alteryx President’s Club.  Children will not be allowed to attend, as President’s Club is an adults-only retreat.
2. What is included in the program?
Two round trip coach class tickets from your home city to Changi Airport (SIN) in Singapore, transfer to and from the airport (if traveling on main program dates), five nights stay at Marina Bay Sands, all meals and select hosted activities of your choice. 
3. Can I expense my meals? 
Meals purchased while traveling to and departing from the program are allowable expenses.  All other meals during the week will be provided as listed:
4. How do I make dinner reservations for the free nights during President's Club (Wednesday April 4th and Friday April 6th)?
Please reach out to the President's Club Registration Team for assistance with dinner reservations or recommendations. Please click here for a listing of recommended restaurants to assist you.
Wednesday, April 4th  
  Dinner at Leisure (per diem)
Thursday, April 5th
  Breakfast at Leisure, Lunch at Leisure (room credit), Dinner at
  Welcome Reception
Friday, April 6th   
  Breakfast at Leisure, Lunch at Group Activity Day, Dinner at Leisure
  (per diem)
Saturday, April 7th
  Breakfast at Leisure, Lunch (room credit) if not included during
  activity, Gala Dinner
Sunday, April 8th  
  Breakfast at Leisure, Lunch (room credit) if not included during
  activity, Dine Arounds
Sunday, April 9th   
  Breakfast at Leisure
5. How do I book my flight?
During registration, you will be asked to input your flight information.  The President’s Club Registration Team will email you an itinerary to approve.  Once approved, e-tickets will be issued and sent via email.  Please note that you may not book your own flight separately, and that all changes and/or cancellations must be communicated through the Alteryx Registration and Travel Team.  Any non-program related changes to your approved flights are at your own expense.
6. What travel expenses are allowable?
You can expense travel to and from your departure airport, airport parking, and two regular baggage fees per person.  Overweight bags/additional luggage will be at your own expense.  Please use your best judgment and follow corporate policies for evaluating the most cost-effective travel options to the airport. 
7. How do I get from the airport to Marina Bay Sands?
Alteryx will provide transportation from Changi Airport (SIN) to the hotel on main travel dates only.  The main arrival date is April 4th, and the main departure date is April 9th.  Upon your arrival at Changi Airport (SIN), please make your way through immigration, customs and baggage clearance.  As you exit the area, look for local staff holding an Alteryx sign at the arrival hall who will escort you to your transportation.  Transfer time from the airport to the hotel is approximately 15 minutes.
8. Do I need a credit card for my incidental charges at Marina Bay Sands?
Yes.  As a standard hotel check-in procedure, Marina Bay Sands will collect a credit card from all guests (debit cards are NOT accepted).  This card will be authorized for $400 SGD (approximately $300 USD) to guarantee your incidental charges such as in-room mini-bar, movies, telephone charges, laundry, etc.  Upon check-out, you are responsible for settling your own account.  If you do not have a credit card, please contact the President's Club Registration Team before traveling to Singapore.
9. Can I reserve an additional hotel room?
You can reserve an additional room at Marina Bay Sands at your own cost.  This will be based on hotel availability at the time of the request. Please indicate this preference on the hotel page of the registration process, or contact the President's Club Registration Team directly for assistance.
10. Can I extend my stay in Singapore?
If you would like to extend your stay at your own expense at the Marina Bay Sands, before or after the group stay, please contact the President's Club Registration Team. The Alteryx discount group rate is available three nights pre- & post- program. Rooms are subject to availability and are on a first-come, first served basis.  If you must change or cancel your pre- or post- stay, please notify the President's Club Registration Team by Friday, March 2nd to avoid a cancellation penalty.
11. Will I be able to use my electrical appliances in the hotel?
The electric current is 220/240V AC, 50 HZ 3-pin British plug.  This differs from the standard U.S. electrical plus, so you may want to bring an adapter.
12. Does the hotel have internet?
Yes, complimentary basic internet access is available in each guest room and throughout the public areas of the hotel. 
13. Will my cellular phone work in Singapore?
Please check with your individual provider for your cell phone plan’s roaming coverage.  Please note, international roaming fees can be quite costly, so we highly recommend researching the fees in advance!  Singapore’s international dialing code is +(65).  While in Singapore with international roaming service, there is no need to press +(65) as it will automatically connect you to the local numbers.
14. What attire is appropriate?
General attire for the program is resort casual.  For men, this means polo shirts, linen pants or nice chinos, khakis or shorts, top-siders or nice sandals.  Women should wear linen pants and dresses, sundresses, skirts or nice shorts with a blouse or polo shirt.  Sandals, dressy flats are appropriate as well. Click here for more information.
15. What is the Sands Rewards Lifestyle Membership Program
Sands Rewards Lifestyle is a free loyalty program that rewards you with Destination Dollars during your stay at Marina Bay Sands.  Click here for more information.
16. If I cannot attend President's Club, may I receive equivalent compensation?
No, cash substitution for missing travel to Singapore for President's Club is not an option.