Adaptive guests will be staying at the Fairmont Orchid on the Kohala Coast, a resort inspired by the culture, well-being, and genuine Aloha spirit.  The Four Diamond 32-acre oceanfront resort features a sugar-white sandy lagoon and aquamarine waters, a year-round children’s program, spa, an award-winning 36-hole championship Golf Course, a 10-court full service Tennis Pavilion, six restaurants, and the recently renovated Fairmont Gold Reception Area.
The hotel’s luxurious Hawaiian day spa, The Spa Without Walls, boasts eight private outdoor waterfall hale (hut), six rejuvenating ocean-side hale, four indoor treatment rooms, and steam and sauna rooms.  Experience the splendor of Hawaii’s tropical climate with the soothing sounds of water, pleasant ocean breezes, and floral scent that fills the air, all while enjoying Hawaiian-inspired treatments and massages. 
The Spa extends to a full salon and 24-hour fitness center that features a 10,000 sq. ft. oceanfront swimming pool and world class tennis courts.  You are welcome to join in on daily seaside yoga, pool aerobics, art classes, and cultural hikes on the resort.  Click here for the fitness schedule and additional resort activities offered.
The Fairmont Orchid offers exquisite dining experiences for every occasion and taste. From AAA Four Diamond award-winning fine dining at Brown’s Beach House Restaurant, to a more casual oceanfront experience at Kahakai Bar, savor inspired offerings that showcase local Hawaiian ingredients in an unforgettable setting.
Click here for a map of the resort.

Check-In/Check-Out Information

Standard check-in time at the hotel is after 4:00pm. Every effort will be made to have your room ready for you if you arrive earlier. Check-out time is 11:00am. The hotel will be able to store your luggage if you have a late afternoon or evening flight and are unable to secure a late check-out.
You will be asked to provide a credit card upon arrival to cover your personal incidental charges while at the hotel. All major credit cards are accepted.

Internet Connectivity

Unlimited basic internet access is available in all guest rooms, as well as resort public areas such as lobbies and lounges to all Fairmont President’s Club members. Membership in Fairmont President's Club is complimentary. To become a Fairmont President’s Club member or to learn more, click here.

Business Services

The Business Center at the Fairmont Orchid Hawaii is located on the lobby level, adjacent to The Ballroom Courtyard.  They can assist you with all of your computer, equipment, office supplies, and shipping needs.  The business center is open Monday, Wednesday, and Friday 8:00am – 12:00pm.  The business center concierge is available every day from 7am-7pm to provide additional assistance.

Car Rentals

Car rentals may be arranged through the Hertz Car Rental desk at the resort.  Advance reservations are suggested by calling Hertz at 1-800-654-3011.  Additional rental car companies are also available at the Kona-Keohole International Airport.

Children's Programs

The Fairmont Orchid offers the Keiki Aloha Adventure Children’s Program for children between the ages of 5 and 12.  Children will take part in daily activities focused on fun and learning on the Big Island.  Full-day (9am-4pm) and Half-day (9am-12pm) child care options are available.  Reservations are encouraged.

Babysitting Services

For children under the age of 5, or children not interested in the Keiki Aloha Adventure Program, the Fairmont Orchid recommends Malihini Keiki Care for babysitting and nanny service.  Please click here to see rates and policies.