Travel Tips

Time Zone 
Riviera Maya is on the Eastern Standard Time Zone.  

The unit of currency in Mexico is the peso.  An American Dollar is equivalent to about 20 Mexican Pesos, depending on the fluctuations of the market.  Although most businesses will accept foreign currency, especially U.S. dollars, using pesos is often best.  Credit cards are also widely accepted with Visa, MasterCard and American Express being the most popular.  For current exchange rates, please click here.

Electric Current 
110 Volts, 60 Cycles AC, same as in United States and Canada. 

Telephone Calls 
Mexico has a modern telecommunications network.  Long distance calls can be placed from any telephone. 

  • To call Mexico from the US, dial 011 + 52 + area code + phone number
    • If you're calling a cell phone, you'll need to add a 1 after the 52, so you would dial 011 + 52 + 1 + area code + phone number. 
  • To call the United States from Mexico, dial 00+1+ area code and phone number

Cellular Phones 
U.S. cell phone plans will incur roaming charges in Mexico.  Please check with your individual provider about international calling and data plans.  Please note, international roaming fees can be quite costly, so we highly recommend researching the fees in advance!  Using apps like Skype and WhatsApp will allow you to make calls over a Wi-Fi connection without using your data plan.

In an effort to preserve the beautiful coral reefs, only Biodegradable Sunscreen can be used if you visit anywhere in the Riviera Maya, including Cancun, Playa del Carmen and Cozumel.  We will providing you with sunscreen upon arrival.

Cancun, Mexico is a tropical climate, with average high temperatures in the high 80°s and low temperatures in the 70°s.  While there are no guarantees regarding rain, the rainy season lasts May through October, while the dry season is November through April.  Overall, expect remarkably mild and pleasant days with mild evenings.  Click here for the current Riviera Maya weather.   All temperatures are in Fahrenheit.

Packing Tips 
Do not pack any valuable items in luggage you plan to check.  Your photo ID and passport, travel documents, tickets, cash, jewelry, medications, etc. should always be kept with you in a carry-on bag.  Please do not pack any nail files, pocketknives, other sharp objects or liquids in your carry-on bags.  The hotel rooms include a hair dryer and in-room safe. Cots and compact cribs are available upon request. 

Dress Code
General attire for the program is resort casual, (i.e., comfortable clothing and walking shoes, shorts, sundresses, etc.).  Click here for more details on recommended attire.  Please note the restaurants on property have a dress code for indoor dining.  For our Dine Around evening, “Resort Elegant” is strictly enforced by the hotel.  Please reference the Revenue Winners' Circle program agenda to ensure you have included the proper arrangements.  Below are a few suggestions for attires:


Hat, Biodegradable Sunscreen and Comfortable Walking Shoes


Please reference your chosen activity descriptions for clothing suggestions


Light Sweater or Wrap

Dinner Events

  • Welcome Reception – Resort Casual – Comfortable Clothing, Shorts & Sundresses
  • Dine Around – Resort Elegant – Collared Shirts & Long Pants, Dresses, Skirts/Capris & Tops, No Flip Flops
  • Awards Night – Cocktail Attire – Sport Coat & Slacks or Suit, Cocktail Dress or Dressy Skirts & Tops